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Install Steam. Store Page. SteamVR Store Page. I was playing a VR game when suddenly my left controller stopped tracking. It turned off, and didn't turn on again when pressing the system button. So I thought it was bricked. After letting it charge a bit the orange LED appeared, though stayed on even when unplugged and steamvr closed, controller unresponsive, couldn't power off the controller.
I did multiple resets by holding all buttons except system and connecting to PC USB and after trying various things kinda got it to work. Haptic feedback and buttons work. I can turn on SteamVR by pressing system button on the controller with it unplugged from USB, so Bluetooth connection seems to work too. Controller has a green light when powered on. Controller gets found by SteamVR, says it needs an firmware update. Thu Dec 06 Failed to start update: 1 Error: Failed to update firmware.
Computed checksum offset 0 : 86f Starting update Failed to start update: 1 Error: Failed to updatefirmware. Last edited by crusnik ; 6 Dec, pm. Showing 1 - 1 of 1 comments. Per page: 15 30 Date Posted: 5 Dec, pm. Posts: 1. Discussions Rules and Guidelines. Note: This is ONLY to be used to report spam, advertising, and problematic harassment, fighting, or rude posts. All rights reserved. All trademarks are property of their respective owners in the US and other countries.
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Checking for firmware updates
We are back in business! I have a solid red light. Steam VR does not report an error code, it simply says "Connecting". Vive Pre was working very well up until firmware update.Dsv surabaya
There were no issues or disturbances during the update, it passed step 1, step 3 and then reported "Firmware update failed". I have: Reset all USB devices.
Checking for firmware updates
Rebooted HMD. I also attempted to go from from the DVI on the control box to HDMI on the computer as suggested here but it did not make any difference when through and removed all USB devices again for this set 2X times. I have submitted a system report.
Last edited by id. Showing 1 - 15 of 18 comments. Also a thing you could try i try to install it on a different computer and check if you get the same errors, that way you know if the problem is in the HMD or in the drivers.
Oddly the USB dialog seems pretty good. Solid white circle next to every component except for the Camera. However, if I choose the Devices dialog, nothing shows up, same for the firmware update screen, no components are displayed.
No joy on a second machine, it is exactly the same. Light stays steady red, HMD screens are black.
And now it works, except for the camera, though this might be a faulty unit, if your camera also doesnt show up after you get it to work, contact valve about it! Last edited by Miss Stabby ; 23 Feb, am. Something that disturbs me a bit is when I plug in the HDMI cable, I no longer get any indication from my system s that I've plugged anything in.
I do hope there is a method for pushing a firmware update to the HMD if that is indeed the cause. I have at this point: - Tried all of my USB ports or so - Unplugged all monitors from the system, rebooted in hopes of getting some kind of sign of life from HMD. When I was first setting up the Pre and getting things going, the red light was blinking until everthing was plugged in etc. I've check the HTC manual on the pre and it does not differentiate betwen a blinking red light and a solid red light which is a bit aggrevating.
What does a solid red indicate compared to a blinking red? Try setting to extended mode in Nvidia control panel. You may have corrupted the direct mode driver. I had this problem on initial install. If that brings back HMD functionality, you can force it back into direct mode by following these steps: Launch SteamVR, right-click on the status panel and select Settings.Menu Menu. Search Everywhere Threads This forum This thread. Search titles only. Search Advanced search….
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Change language. Install Steam. Store Page. SteamVR Store Page. Which ive done numerous time now to no avail. In numerous USB 3. No matter how many times i try, it wont update the firmware on the headset, but controllers and base stations have all updated fine in the various firmware update ive had for them since getting my Vive weeks ago Any ideas or solutions others have come across?
Searched the web and reddit but no joy. Last edited by mickyb23uk ; 13 Aug, pm. Showing 1 - 13 of 13 comments. Fireblader View Profile View Posts. Maybe it helps. No joy to that approach either I'm afraid. Windows 10 picked up 3 new devices and installed the drivers for them, launched SteamVR and tried firmware update again and sure enough it failed after mins on step 1 of 2. View Profile View Posts.
Oh oh. Have fun with the support. If you are located in Europe, just use the US support by chat otherwise you are lost in space. I think they never got a Vive in their hands - Firstlevel Support. Wahapainan View Profile View Posts. I had this issue as well. I re-installed the driver through the SteamVR app and it made everything work fine, was able to update. If I reboot I have to do this process every time though in order for the driver to work correctly.
Other than this I don't have any issues with any apps or games. Hi Wahapainan, do you have any steps for reinstalling the driver please? I wonder, why there is no simple factory reset button. Only god knows why Micky: Your Problem was solved by the support already and someone posted this instruction to do a manually firmware update. Of course the firmware numbers will be different. Then find your SteamVR installation directory.
Alternatively, open a command window normally and navigate to this same directory. Last edited by Enemy Unknown ; 9 Aug, pm. Thanks I will try that out. Will let you know how i get on. So i closed everything Steam related down and swapped USB ports to a 2. Step 1 completed after 60 secs, and step 2 after about seconds. Everything up to date happydays. Last edited by mickyb23uk ; 11 Aug, am.Home Discussions Workshop Market Broadcasts.
Change language. Install Steam. Store Page. SteamVR Store Page. Bigcheese View Profile View Posts. Ever since I got my Vive Pre headset it never accepted to update my headset's firmware! Update always fails. Tried everything, unplugging, uninstalling steamVR! It wasn't a problem before because SteamVR ran anyway! But now SteamVR won't launch unless I update the firmware! Showing 1 - 10 of 10 comments. Are you getting a popup message for firmware updates as soon as you launch SteamVR?
The window will say something about restoring your hardware to a working state. If so, when you click Ok, the next window will display the name of the firmware being updated.
What does it say? Nope, just says that the headset's firmware needs an update. Once I open SteamVR yes. When I hit Ok! Something similar to that. After a while it fails!
And keeps failing if I hit retry! Try this procedure. Unplug the USB and power cables from the headset side orange side of the interface box. Press and hold the button on the left side of the headset. While holding the button, plug both cables back in.
Continue to hold the button for 10 seconds, then release it. Launch SteamVR and follow the prompts for a recovery update. That didn't work! But led in the right direction.Swift uitableview separator
The main issue apparently was with the usb 3. Switching to another 2. Originally posted by Bigcheese :.Home Discussions Workshop Market Broadcasts. Change language.
Fix firmware update error on your HTC Vive Controller
Install Steam. Store Page. SteamVR Store Page. I received the prompt that a firmware upgrade was available of the Vive headset. After taking the option to upgrade and waiting several minutes as it applied the firmware I got 'Firmware Update Failed' message.
With the option to Retry or Cancel. After following all the troubleshooting tips, restarting headset, rebooting, resetting usb etc I continue to get the same error. It tries to update but keeps failing. No issues prior to the firmware update. I also tried installing SteamVR beta but the behaviour doesn't change. I logged a ticket yesterday and attached the system report but no reply yet, is support usually this slow?
If anyone has any suggestions it would be greatly appreciated. Showing 1 - 6 of 6 comments. Same problem here. I even reinstLled win10 and it still persists.
Switch to APP mode Device status: Unknown, retrying Device status: IAP, retrying Device status: Unknown, please try again. I eventually resolved my problem. The solution - trial and error. Got so frustrated waiting for a reply to my ticket so I kept switching usb ports and reapplying the firmware and eventaully it worked. Even though the port I used had previously given the error. The joys of being an early adopter :. Apologies for the long cut-and-paste below, but I want to list my fix action if anyone else comes along with the same problem.
Exit SteamVR. Keep running the above 'vivetools.2x4 sim rig
When you get to a port that gives endless 'Device status: IAP, retrying Press and hold buttob on Vive headset. Per page: 15 30 Date Posted: 7 Jun, am. Posts: 6. Discussions Rules and Guidelines. Note: This is ONLY to be used to report spam, advertising, and problematic harassment, fighting, or rude posts.
All rights reserved. All trademarks are property of their respective owners in the US and other countries. Some geospatial data on this website is provided by geonames. View mobile website.Home Discussions Workshop Market Broadcasts.Check for VIVE Firmware updates
Change language. Install Steam. Store Page. SteamVR Store Page. Jack View Profile View Posts. I setup my Vive Pro for the first time and was having some tracking issues with one of my controllers. Following other troubleshooting guides, I installed the missing blue-tooth driver using SteamVR.Serie a predictions forebet
I followed the instructions to do a firmware update. It successfully got through steps 1 and 2, but hung on step 3 display firmware. After several minutes, SteamVR reported the firmware update failed and since then the headset cannot be detected error I've tried different USB ports and even different computers.
Within a few hours, I had talked with a rep about my problems, followed their troubleshooting guide, and when nothing worked, they processed an exchange for my order. Took 4 days after first contacting support to receive a pre-paid postage label and get the HMD on it's way back to HTC. I expect it may take up to 2 weeks to receive the replacement. TL:DR - Faulty headset. Contacted HTC and got it replaced. Last edited by Jack ; 12 Apr, am. Showing 1 - 1 of 1 comments.
Thanks for the advice, Libre, but I'm sorry to say it didn't fix it. It does seem to do I had the Windows 10 Device Settings open while trying the recovery boot, and the "Vive Pro Bootloader" didn't appear on the list until about 10 seconds. It usually appears within 2 seconds of powering on the headset, so I think something's happening, but the headset is still not being recognized.
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